"Definitive Edition" vs "Sequel"?
The tabletop and digital gaming worlds are different. The changes and updates to the game are significant enough that we believe most players would consider this to be a new game as opposed to an update to the existing game. We also know that there is a vibrant community of players who don’t want to see Sentinels 1 go away. Treating what is called the “Definitive Edition” as a sequel, we believe, will make the most fans happy while giving people the most ways to enjoy Sentinels of the Multiverse.
Last updated: October 19, 2024 09:46
How do I pledge for Mobile?
If you’ve been with us for a while, you probably know about our ongoing frustrations with regards to including mobile players in our crowd-funding campaigns. Luckily, in recent years Apple has opened up… a bit.
What this means for you is that every Steam copy of the game includes a bonus mobile unlock of the game as well! One pledge gets you both, you’ll just need to tell us in your survey whether you’d like your copy for iOS or Android.
So think of it like this - Steam players get a bonus mobile copy, Mobile players get a bonus Steam copy!
Last updated: October 14, 2024 16:29
What does it mean to become a member of the beta team?
Becoming a beta team member means you will get access to the private beta of the game via Steam and/or mobile ahead of any retail or Early Access launch. You will play the game to help us discover bugs, report them, and help us make sure the game is as good as it can possibly be. Beta testers have access to a dedicated private Discord channel and Trello board to communicate directly with the developers. And it’s not just before launch! We keep the beta team active throughout the life of the game, so testers are always trying out new stuff first.
Last updated: October 16, 2024 11:19
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.